The terms that apply to every sample, wholesale, custom and private-label order with Nova Hair Factory.
How Nova Hair Factory ships worldwide — carriers, production times, duties and taxes, and tracking.
Nova Hair Factory's pre-shipment inspection, quality-claim process, and when repairs, replacements or refunds apply.
How to order from Nova Hair Factory — specification approval, payment methods, deposits, minimum order quantity, and samples.
Nova Hair Factory's hair quality collections, how textures are made, and our honest standards on weight, length and processing.
How Nova Hair Factory collects, uses and protects your information on novahairfactory.com, including analytics, chat and contact forms.
The terms that govern orders with Nova Hair Factory, including custom wigs, private label, pricing, and use of our website.
Questions about any policy? Message us on WhatsApp at +84 36 216 7992 or email info@novahairfactory.com.
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